V1 owners
ThermaHive V1 Support
V1 is sold out, but we still look after the units in the field. Here is how to reach us and what your V1 is built with.
Get help
Call (410) 417-7339 or email support@thermahive.net. We are open Monday to Friday, 8am to 5pm ET, and Saturday, 10am to 3pm ET. You can also use our contact form.
Warranty and repairs
See our Lifetime Warranty and Returns and Repairs pages, or contact us and we will help you work out what your unit needs.
Firmware and sensors
V1 firmware can be updated. After a firmware update, V1 units work with our wireless sensors. Contact us for the current update.
V1 specifications
| Heater Type | 110V 500W PTC ceramic element (self-regulating) |
| Display | 128×64 OLED, sunlight-readable |
| Sensors | DHT11 (humidity and temperature), MAX31865 with PT100 RTD probe |
| Power Input | 110V AC standard outlet |
| Average Power Draw | 300–500W during active heating |
| Fan System | Dual PWM-controlled 80mm ventilation fans |
| Temperature Range | 85°F to 125°F (29°C to 52°C) adjustable |
| Treatment Modes | Standard Setpoint or Timed Heat Treatment |
| Control Buttons | Soft tactile buttons (Usable when wearing gloves) |
| Safety Features | Overheat cutoff, temperature timeout, dual relay protection |
| Enclosure | Weather-resistant, rain and sun proof (IP65 equivalent) |
| Bottom Box Size | 23" Length x 17" Width x 7" Height |
| Bottom Box Weight | 8.4 lbs |
| Top Box Size | 23.5" Length x 17" Width x 9" Height |
| Top Box Weight | 13.5 lbs |
| Bottom Box Material | Cedar Wood |
| Top Box Material | Pine Wood |
| Number of Frames | 10-Frame, 8-Frame |